Job aids and learning guides

I wrote this guide to help our Marketing and Communications colleagues create better copy for web-based consumption. Best practices for creating web copy are completely different than those for print mediums.

This guide is addresses those differences, explains why they matter, and provides a starting point for anyone looking to transition to writing copy for online content.

Usability Guide for Web Copy.pdf

Here is a guide with some basics for performing a UX study. I wrote it to help other colleagues to start performing their own studies.

Usability Testing Basics.pdf

Many of our offices around the world have Microsoft Teams enabled conference rooms with specialized equipment. I created this one-page guide to be placed in each of those rooms to assist colleagues in using these Teams enabled conference rooms.

Scanning the included QR code takes the user to a more set of instructions on the company's intranet.

It was not easy to include all instuctions and screen shots while keeping this job aid a one-pager.

Teams Meeting room Guide.pdf